FAQ’s

Bookings

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Our standard deposit is 30%, with the final balance due 56 days before arrival.

No; we take a lot of care to advertise our accommodations for the perfect number of guests. To find out more about specific accommodation types feel free to get in touch.

Our minimum stay in self-catering holiday homes is 2 nights. For more information please call our reservations team on 01397 703446.

If you have your heart set on a specific holiday home, speak to our reservations team to see what they can do for you – subject to availability. There is a £35 fee to ensure a “no move” guarantee.

Arrival

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Check in for all our self-catering guests is from 4pm and check out is by 10am. This may vary in some of our pods, but will be clarified in your confirmation email.

At Oban Holiday Park, if you make a same day booking after 6pm; when you arrive, the reception will be closed. Please contact our warden team on 07586 679149 / 07835 854977 to make arrangements to check in.

No, bedding is provided in all of our properties, with beds made up on arrival.

We provide towels for all our premier lodges, please check at time of booking if your lodge includes this. For all other holiday homes, you will be required to bring towels.

We have ample parking outside the main reception area. If you are staying in our self catering accommodation, we would recommend that you park your vehicle at the main reception while you check-in (don’t worry, there’s no need to unpack till you reach your individual unit).

There are additional spaces for disabled badge holders.

Your stay

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We’re working on installing/improving WiFi across our parks for guest access. Currently there is free WiFi available in Reception & Campbell’s Cafe & Takeaway at Ben Nevis Holiday Park and the reception area at Oban Holiday Park.

We have a fixed cost for heating/electricity. This is £7.50 per day Nov – April / £5 per day May – October.

While our caravans are premier, you’d struggle to fit a cot into the bedrooms. If you are bringing a cot, we’d recommend keeping it in the living area – however there are other options for more sizable accommodation at most of our parks – feel free to ask our reservations team at time of booking.

Packing for a holiday is always difficult, but even more so when you’ve got a wee one on board. Cots and highchairs are available for hire at a £10 charge per item per stay.